Support

Contact our expert team for technical support, special inquiries, or other questions about our ERP software.

To help you as quickly and efficiently as possible, please send your inquiries to support@brickcontrol.com. This way, a ticket with a tracking number is generated automatically, and we can handle your case without delays.

Here’s a quick reminder of how our support system works:

• Once a ticket is closed, we can’t process new inquiries by reopening it. If something new comes up, you just need to create a separate ticket by sending a new email.

• Please avoid opening multiple tickets about the same issue. If you need to add information to an ongoing case, simply reply within the same email thread.

• If your inquiry is about a different topic, please create a new ticket.